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Mastering the Complexity of the Multidimensional Matrix

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HRPS Webcast -

Mastering the Complexity of the Multidimensional Matrix
Tuesday, January 10, 2012 • 11:00am to 12:30pm (Eastern)

Presented by: Dr. Jay Galbraith

Today companies are doing business using at least a three dimensional matrix consisting of functions, business units and countries. While most companies have mastered the two dimensional matrix of functions and business units, the three and four dimensional ( customers) structures are a real challenge. As with all matrix organizations, the structure is the easy part. The key to mastering complexity lies in the design of processes and HR practices. Indeed, the more complex the structure, the more important are the processes. The session will emphasize the planning process leading to shared goals and objectives and the importance of rotational assignments. I will give examples of what are the best practices that are emerging.

An internationally recognized expert on complex organization design, Dr. Jay Galbraith specializes in solving strategy and organizational design challenges across corporate, business unit, and international levels. 
During his 45 years of research and practical experience, Dr. Galbraith has developed many frameworks, such as the Star Model™ and the Front-Back organization structure, that are used by multinational companies across a broad spectrum of industries. He has authored dozens of books and research papers, and recently won the coveted Distinguished Scholar-Practitioner Award from the Academy of Management. 

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