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Learn to Love the Matrix: Embrace complexity/conflict for competitive advantage

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HRPS Webcast -
Learning to love the matrix: How to embrace complexity and conflict for competitive advantage

Greg Kesler & Amy Kates, Managing Partners, Kates Kesler Organization Consulting & Co-authors of Leading Organization Design (2010, Jossey-Bass)

For years, leaders have tried to create organizations where complexity and tension are minimized. The matrix, when used, is considered a necessary evil. But that may not be the right approach for a new era of global competition. Companies with a range of product lines selling into differentiated markets across multiple geographies are going to have complex strategies and complicated organizations. The new competency for business leaders – and the human resource professionals who support them in designing, developing, and staffing their organizations – is to understand and harness the inherent tensions in complex strategies.

In this webinar, participants will learn:

• About the three types of matrix forms, in which strategic circumstances to use each, and what capabilities are needed for success

• How to govern the matrix and use conflicting perspectives to enhance decision making

• The talent profile that thrives in a matrix and what to look for when staffing critical matrix roles

Amy Kates is also the co-author, with Jay Galbraith, of Designing Your Organization and Designing Dynamic Organizations. Her article, "(Re)Designing the HR Function,” was awarded the 2007 Walker Prize by HRPS. She serves as an editor of the journal, People & Strategy, and has consulted and taught on the topic of organization design with companies around the world for over 15 years.

Greg Kesler consults with corporations in organization design, executive talent management, and human resource planning. He is the author of numerous articles and book chapters, most recently, New Thinking from Drucker's Legacy: Design Your Governance Model to Make the Matrix Work and Using a Reorganization to Test and Grow High-Potential Leaders. He also serves as an editor of the journal, People & Strategy.

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