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How to Build Sustainable Collaboration in Virtual Teams

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July 30th, 2009    

Straight from the 2009 HRPS Global Conference

In the words of Tom Freedman, "The World is Flat.”

Globalization of business…the movement toward distributed teams…the increasing number of people working from home. These are all facts of organizational life. The frequency and availability of face-to-face communication has been dramatically curtailed, which has led to massive changes in the ways people interact, produce, collaborate and resolve conflicts.

These physical changes in the way a workforce is structured apply to both intra- and inter-organizational communication. They require a greater level of consciousness about all communication acts because, historically, most of the messages we deliver have been communicated non-verbally. Taking away the visual, the tone and the energy of interactions demands a new communications consciousness.

This program, based on Stewart Levine’s latest book Collaboration 2.0: Technology and Best Practices for Collaboration in a Web 2.0 World, will examine the challenges and techniques we can choose as we work in this new world.

About the Webcast Leader:

Stewart Levine improves productivity while saving the enormous cost of conflict using "Agreements for Results” and "Resolutionary” conversational models. As a lawyer he realized fighting is ineffective in resolving problems. At AT&T he learned why collaborations fail: people do not create clarity about what they want to accomplish, and how they will get there.

He has worked across the organizational spectrum — Fortune 500, small, government and non-profit. His "Cycle of Resolution” is included in the Change Handbook, 2nd edition. His book Getting to Resolution: Turning Conflict into Collaboration (Berrett-Koehler 1998) was an Executive Book Club Selection, featured by Executive Book Summaries, named one of the 30 Best Business Books of1998 and called "a marvelous book” by Stephen Covey, Ph.D. It has been translated into Russian, Hebrew and Portuguese.

The Book of Agreement (Berrett-Koehler, 2003) has been endorsed by many thought leaders, called "more practical” than the classic Getting to Yes and named one of the best books of 2003 by CEO Refresher ( Along with David Coleman, he wrote Collaborate 2.0, released in 2008. Levine teaches communication, relationship management and conflict management skills for The American Management Association and The International Partnering Institute. Read more at

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