October 28th, 2009
Radical change is becoming almost a daily expectation for many in the financial services industry these days as we observe the falter and demise of major institutions. The speakers explain how Mechanics & Farmers Bank, based in Durham, North Carolina — one of the few institutions in America that can claim 100 years of consistently profitable performance — built a focused, fast and flexible employee base that has laid the foundation for continued success. Hear how they:
- Involved stakeholders to create a strategy map that clearly articulated the bank’s vision for the future
- Developed a roadmap of specific operating plans and total enterprise engagement
- Improved organizational agility and customer responsiveness to create a competitive advantage in the market
About the Webcast Leaders
Tom O’Shea is a principal in Agility Consulting & Training LLC, a firm that specializes in helping organizations and leaders become more competitive in our rapidly changing world by creating a dynamic capability to adapt and thrive. O’Shea has a master’s degree in organizational psychology and a rich industry career as vice president of human resources and strategic planning, and general manager of a consumer products business unit working across all classes of trade. He brings a unique perspective grounded in the knowledge that organizations — and leaders — must clearly understand and drive their value proposition throughout the organization to create and sustain success.
Kim D. Saunders has been president and CEO of Mechanics & Farmers Bank since 2007. She has spearheaded organizational realignment and strategic transformation, and implemented numerous employee-focused initiatives to enhance operational efficiency and productivity at M&F Bank. With more than 25 years of experience in banking — including servicing as CEO of Consolidated Bank in Richmond, Virginia, as well as executive vice president for City First Bank of D.C. — Saunders is now leading her second 100-year-old bank in a strategic transformation designed to double its size through a high involvement focus on total stakeholder engagement and organizational agility.